A number of features of our website ensure your privacy, to not only comply with legal obligations, but ethical ones too.
This document only applies to our website. We are in the process of writing other documents that cover subjects like
How we protect your privacy when using the Kirkby Microwave website
We do not use any cookies on the website to track you, like most websites do.
There is not a single page on our website where we ask you to enter your name, email address or any other personal information. If you want to ask us something, you can contact us by phone or email us. How telephone calls and emails are handled will be added to other documents, which are not yet written.
When data is sent over the Internet from your browser, to our webserver, it will pass though a large number of computers. That is just how the Internet works.
Every page on our website is passed over an encrypted link using SSL, so nobody at other computers can determine what web pages you visit. On any browser you should see a green locked padlock, which indicates that not only is the data encrypted, but the browser believes a company is a legitimate business, owning this website. that has passed an extensive verification by a third party. On a desktop machine, you should see the company name, but there's not room on smartphones. In our case, that trusted third party is a certificate authority called Comodo. Normally only banks, PayPal and similar sites go to this trouble and expense of such an SSL certificates. If you look on most other websites using encrypted data to/from their website, you will not usually see a green padlock, but a gray or black padlock, as a 3rd party has not verified who actually owns the site – only who controls it. No ownership information is provided, whereas ownership of our site, the telephone number, the fact the company had been registered at Companies House (a UK government website), have all been verified by Comodo.
This you should be aware of, although we believe all these are harmless.
Our use of the Apache web server
We run the Apache web server, which is the most common webserver used. Apache creates certain log files in order that a web server can be efficiently managed. These log things like
The IP address visiting our site
Date and time visited
The browser used to access our website
The pages visited and files you try to open.
Whether access to these pages fails or works properly
Other more technical items – please see the Apache website for full details about the Apache log files.
This indicates someone went to our website, looking for the directory /support/Kits/85033/Rohde+Schwarz/ and did not find it. We know that directory did exist at one point, but now the site has been re-arranged, and no longer does. We can then attempt to fix that issue, to give the user a better experience using our website.
We also see a number of attempts to hack our website, most regularly trying to log into WordPress, which we do not use! We see entries like this below, with wp-login.php, very frequently.
The logs are generated by Apache, and whilst we could disable them, they do provide us useful information, so like all competent web server administrators, we do inspect the logs.
We do use Google Analytics, as do many webmasters. Google Analytics stores information about:
The pages you visit on
The duration of time you spend on each GOV.UK page
How you got to our website – was it via Google, Bing, or maybe you just typed the address manually.
What you click on while you’re visiting the site
Web pages that are broken.
Web pages that Google believe have problems, such as two pages having the same title.
Since we don't even have a single page where we ask you to provide a name, we do not track who visits the site.
If you pay for something via PayPal however, PayPal will pass us some information. We request your phone number on purchases too, as it is needed for delivery. However, that information is entered into the PayPal website, now ours.