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Privacy policy of the Kirkby Microwave website

A number of features of our website ensure your privacy, to not only comply with legal obligations, but ethical ones too. This document only applies to our website. We are in the process of writing other documents that cover subjects like email.

How we protect your privacy when using the Kirkby Microwave website

  1. We do not use any cookies on the website to track you, like most websites do.
  2. We do not use any javascript, which executes a program on your computer. This means we don't have the best looking website in the world, but we hope it is functional, and feel happier not using javascript, as there are a number of security concerns with javascript. As stated further down, all data to/from our website is encrypted, which makes it virtually impossible for anyone to inject any malicious javascript either.
  3. There is not a single page on our website where we ask you to enter your name, email address or any other personal information. If you want to ask us something, you can contact us by phone or email us. How telephone calls and emails are handled will be added to other documents, which are not yet written.
  4. When data is sent over the Internet from your browser, to our webserver, it will pass though a large number of computers. That is just how the Internet works. Every page on our website is passed over an encrypted link using SSL, so nobody at other computers can determine what web pages you visit. On any browser you should see a green locked padlock, which indicates that not only is the data encrypted, but the browser believes a company is a legitimate business, owning this website. that has passed an extensive verification by a third party. On a desktop machine, you should see the company name, but there's not room on smartphones. In our case, that trusted third party is a certificate authority called Comodo. Normally only banks, PayPal and similar sites go to this trouble and expense of such an SSL certificates. If you look on most other websites using encrypted data to/from their website, you will not usually see a green padlock, but a gray or black padlock, as a 3rd party has not verified who actually owns the site – only who controls it. No ownership information is provided, whereas ownership of our site, the telephone number, the fact the company had been registered at Companies House (a UK government website), have all been verified by Comodo.

This you should be aware of, although we believe all these are harmless.

Our use of the Apache web server

We run the Apache web server, which is the most common webserver used. Apache creates certain log files in order that a web server can be efficiently managed. These log things like

For example, the 404 error of the following entry

86.161.103.121 - - [24/Jun/2018:02:59:31 +0000] "GET /support/Kits/85033/Rohde+Schwarz/ HTTP/1.1" 404 6631 "-" "Mozilla/5.0 (Windows NT 6.3; rv:36.0) Gecko/20100101 Firefox/60.0"

This indicates someone went to our website, looking for the directory /support/Kits/85033/Rohde+Schwarz/ and did not find it. We know that directory did exist at one point, but now the site has been re-arranged, and no longer does. We can then attempt to fix that issue, to give the user a better experience using our website.

We also see a number of attempts to hack our website, most regularly trying to log into WordPress, which we do not use! We see entries like this below, with wp-login.php, very frequently.

24.187.103.121 - - [24/Jun/2018:03:38:07 +0000] "GET /wp-login.php HTTP/1.1" 404 6728 "-" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:40.0) Gecko/20100101 Firefox/40.1"

The logs are generated by Apache, and whilst we could disable them, they do provide us useful information, so like all competent web server administrators, we do inspect the logs.

Google Analytics

We do use Google Analytics, as do many webmasters. Google Analytics stores information about:

If you pay for something via PayPal however, PayPal will pass us some information. We request your phone number on purchases too, as it is needed for delivery. However, that information is entered into the PayPal website, now ours.

Changes to our privacy policy

We will update our website privacy policy if anything changes, but we always aim to stay within the law, and treat others as we would like to be treated ourselves.

Summary

With no pages requesting your name email address or other personal information, no cookies, no javascript, and all communication to our website encrypted, we believe we do everything practical to protect your privacy when using our website.

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